The Distributor Service department at TGW Systems is your Authorized Distributors resource for on-going support and maintenance of your material handling equipment. Working with your Authorized Distributors, Distributor Services can continue to assist in keeping your equipment operating at peak performance levels, leaving you free to concentrate on your core business. Beyond our standard warranty, Distributor Services can offer programs specific tailored to your specific equipment needs. Contact your local Distributor for assistance.
24/7/365 Technical Support
TGW Systems offers technical support as part of our standard warranty. Technical support is managed by Distributor Services and is available through your Distributor, Monday through Friday, and via an emergency response process designated for after hours, weekends, and holidays.
During Normal Business Hours
8 AM to 5 PM, Monday through Friday, contact your Distributor for the appropriate resource.
Outside of Normal Business Hours (FOR EMERGENCIES ONLY)
After 5 PM, Monday through Friday, weekends, and holidays, we are able to assists Distributors via a hotline set up with an automated attendant service to contact the appropriate personel.